Frequently Asked Questions
Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are just some of the frequently asked questions we receive.
Q. Is a long-term contract required for service?
Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Q. How do I reschedule a cleaning with Splendid Cleaning Solutions, Inc?
It’s simple. Call the local office or 1-615-609-7979 and speak with a representative from Splendid Cleaning Solutions, Inc. They will assist you in rescheduling your clean. Keep in mind, there also may be times when weather makes it unsafe for us to travel and carry equipment and supplies to your home. Driveways and sidewalks must be cleared and accessible. Holidays may also necessitate a schedule change. Your understanding and cooperation in rescheduling is greatly appreciated.
Q. What if my cleaners missed a spot?
Your satisfaction is completely guaranteed, simply contact us and we will make it right. We welcome your feedback and will revisit your home at no charge.
Q. Will my house be inspected after every clean?
Our Quality Control Inspectors inspect our teams on a regular basis. They may enter your home after the team leaves. SCS does these inspections to ensure the highest quality standards.
Q. Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!
Your Satisfaction Is 100% Guaranteed!
We perform ongoing inspections to ensure every clean is up to our high standards.
What we offer
We are your one stop shop for all things janitorial. We handle everything form hard floor cleaning and carpet care and extraction, to general cleaning and dusting, restroom cleaning and sanitation and interior glass cleaning. We utilize state of the art cleaning equipment and chemicals and we have the dedicated staff to handle any job. Your customers, tenants and employees are entitled to the best. Give them the best by selecting Hotel Cleaning Services as your cleaning partner.
Meticulous Cleaning Services
We understand that it is imperative to consistently exceed your needs and your expectations and we believe we excel in these areas. We have proudly served numerous clients for years and have many satisfied customers.
It would be a pleasure to connect with you and chat about what opportunities may be available for us to serve you. We invite you to experience the Splendid Cleaning Solutions, Inc Difference for yourself.
Superior Workers
Each member of our commercial staff receives comprehensive training that includes ongoing instruction. We make every effort to ensure that your building will look and function optimally.